Return & Exchange Policy

 

At North Coast Brewing Company we stand behind the quality and excellent value of our products. I f for any reason you are dissatisfied with your purchase, simply follow the instructions below for a prompt exchange or refund. No sale is final.
NOTE: All exchanges and returns must be completed within 30 days of receipt of original purchase. Shipping and handling fees are not refundable.
To exchange or return an item for refund follow the instructions on the packing slip enclosed with your order.
Please fill out the return section of the form completely and enclose it with the items you are returning.
Indicate if you would prefer to receive a refund or make an exchange.
If you are exchanging merchandise, indicate the item you would like to receive including size, color and any specific options. Additional shipping and handling charges will be incurred.
Please send your package via a prepaid insured method to ensure a safe and documented delivery. Send to:
North Coast Brewing Company Inc.
455 North Main Street
Fort Bragg, California 95437
ATTN: Returns

A credit will be issued for the value of the merchandise plus taxes to the same credit card used in the original purchase once we receive your return. Please allow up to two billing cycles for a refund to appear on your credit card statement.